Gift Baskets
Wine & Champagne
Gourmet
Occasions
Holidays

Contact Support

Structured assistance for orders, delivery, and product suitability.

Our support team provides clear, consistent assistance for order-related questions, delivery coordination, and product suitability for kosher recipients. For the fastest resolution, please use the support widget below.

Call 1-800-548-9624

Before You Contact Us

Providing complete information helps us resolve your request more efficiently.

For order-related inquiries, include your order number and a brief description of your request.

For product questions, specify the item so we can provide accurate information regarding composition and suitability for kosher dietary requirements.

All inquiries are handled with a structured approach to ensure clarity, accuracy, and consistent outcomes.

Contact Support Directly

Use the support widget below to connect with our team. This is the most efficient way to receive assistance and resolve inquiries.

Order Tracking

Enter the email address and ZIP or postal code used when placing your order to view the latest order and delivery status.

Order tracking information will appear here once you submit the form.

Tracking details become available once your order has been processed and prepared for delivery.

How We Handle Requests

Order-Related Requests

Questions about existing orders are reviewed and addressed with priority to ensure timely resolution.

Delivery Coordination

Clarification on delivery timing and availability based on location and product eligibility.

Product Suitability

Accurate information regarding product composition and alignment with kosher dietary requirements.

General Inquiries

All other questions are handled using the same structured support process.

Response Approach

All inquiries are reviewed and handled using a consistent support process focused on accuracy and clarity. Response times may vary depending on request volume and order complexity, but each request is addressed with the information needed to provide a clear and complete resolution.

Providing complete details helps reduce follow-up and ensures faster handling.

Delivery Information

We deliver across Canada.

Same-day delivery is available in select metropolitan areas, including Toronto and Vancouver.

Delivery availability is confirmed at checkout.